Privacy Policy

Last Updated: September 14, 2026

Foxz Suite ("Foxz Suite", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, application, and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By accessing or using Foxz Suite, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Foxz Suite, we may collect the following information:

Account Information Name Email address Phone number Password or authentication information Business name Business address Branch information Profile information Business Information

If you use Foxz Suite as a salon, spa, wellness center, or other business, we may process information such as:

Staff details Services and pricing Appointment information Customer records Membership information Loyalty information Packages Invoices and billing records Attendance information Inventory information Business reports Marketing campaign information Customer Information

Businesses using Foxz Suite may enter information about their own customers, which may include:

Name Phone number Email address Appointment history Service history Membership or package information Loyalty information Notes entered by the business Payment-related records

The business that collects customer information through Foxz Suite is primarily responsible for ensuring that it has an appropriate legal basis and any required consent to collect and use that information.

Payment Information

When you purchase a Foxz Suite subscription, payment processing may be handled by third-party payment providers.

We generally do not store complete card, banking, or other sensitive payment credentials on our servers unless expressly stated.

Payment providers may collect and process payment information according to their own privacy policies.

Technical Information

We may automatically collect:

IP address Browser type Device information Operating system Login information Usage information Pages or features accessed Error logs Security logs 2. How We Use Information

We may use collected information to:

Create and manage accounts Provide Foxz Suite services Process subscriptions and payments Manage appointments and bookings Provide customer management functionality Provide billing and reporting features Provide WhatsApp and communication features Provide marketing and campaign functionality Improve our software Provide customer support Detect and prevent fraud or abuse Maintain security Send service-related communications Process transactions Comply with applicable laws Enforce our Terms of Service

We do not sell your personal information as a standalone product.

3. Business Customer Data

If a salon, spa, or other business uses Foxz Suite to store customer or staff information, that business remains responsible for the information it enters into the platform.

Foxz Suite processes such information to provide the services requested by the business.

For example, a salon may use Foxz Suite to store customer appointment information. In such circumstances, the salon determines why the information is collected and how it is used, while Foxz Suite provides the technology to process and manage that information.

4. WhatsApp and Communications

Foxz Suite may provide WhatsApp or other communication functionality.

When using these features, businesses are responsible for:

Obtaining any required customer consent Sending lawful and appropriate communications Respecting opt-out requests Complying with applicable messaging laws Complying with WhatsApp/Meta policies Using approved message templates where required

Foxz Suite may rely on third-party communication providers to deliver messages.

5. Payment Processing

Subscription payments may be processed through third-party payment providers such as Razorpay or other providers selected by Foxz Suite.

Foxz Suite may receive transaction information such as:

Payment status Transaction reference Amount Date of payment Subscription information

Payment card or banking information may be processed directly by the payment provider.

6. Cookies and Similar Technologies

Foxz Suite may use cookies and similar technologies to:

Keep users logged in Maintain security Remember preferences Understand website usage Improve performance Analyze traffic Provide relevant functionality

For more information, please see our Cookie Policy.

7. Third-Party Services

We may use third-party providers for services such as:

Payment processing Cloud hosting Analytics Email delivery SMS delivery WhatsApp/communication services Authentication Error monitoring Security

These providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect information against:

Unauthorized access Unauthorized disclosure Loss Misuse Alteration Destruction

However, no internet-based service can guarantee absolute security.

Users are also responsible for keeping their account credentials confidential.

9. Data Retention

We retain information for as long as reasonably necessary to:

Provide our services Maintain business records Resolve disputes Prevent fraud Meet legal or regulatory requirements Enforce agreements

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to information Request correction of inaccurate information Request deletion where legally applicable Withdraw consent where applicable Request information about processing Raise a privacy complaint

Requests may be submitted using the contact details below.

11. Children's Privacy

Foxz Suite is intended for businesses and adult users.

We do not knowingly collect personal information directly from children for independent use of our services.

If you believe that a child has provided personal information to us, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date.

Continued use of Foxz Suite after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Foxz Suite Website: https://foxzsuite.com/ Email: info@leadfoxz.com